FREQUENTLY ASKED QUESTIONS

What does it mean to see a registered psychologist or registered social worker in Alberta?

It means your therapist, such as a registered psychologist or social worker, is licensed and regulated by a provincial professional body in Alberta.

At Airdrie Counselling Centre, our psychologists are regulated by the College of Alberta Psychologists (CAP), and our social workers are regulated by the Alberta College of Social Workers (ACSW). All of our clinicians hold a master’s degree or higher and have completed advanced training and supervised clinical practice.

Both psychologists and social workers are qualified to provide counselling and use evidence-based approaches to support a wide range of concerns. While their training pathways may differ, your experience will be guided by a regulated professional who is accountable to standards of practice and ongoing professional development. At our clinic, we focus on matching you with the right therapist for your needs, regardless of professional designation.

Registration requires advanced education, extensive supervised clinical experience, and ongoing professional development to maintain competence over time. These Colleges protect the public by setting standards for education, competence, and ethical conduct. Registration also means your therapist must follow professional requirements related to confidentiality, record-keeping, and scope of practice, and that there is a formal process for addressing concerns if they arise.

Is counselling confidential in Alberta?

Confidentiality is a core part of the counselling relationship. It allows you to speak openly about personal and sensitive concerns in a safe and private space.

At the start of therapy, your therapist will review confidentiality and its legal limits with you as part of informed consent. In most situations, what you share in session is kept private and will not be disclosed to anyone without your consent and written permission.

If you would like your therapist to communicate with another professional, such as your physician or another member of your care team, you will be asked to complete a written consent form before any information is shared.

There are specific legal and ethical limits to confidentiality, such as situations involving risk of harm or legal requirements. These will be explained clearly so you understand how your information is protected.

What are the benefits of counselling?

Counselling can help individuals better understand themselves, navigate challenges, and make meaningful changes in their lives. While each person’s experience is different, many people find counselling helpful in:

• Improving relationships and communication

• Managing stress, anxiety, and depression

• Increasing self-awareness and emotional understanding

• Building confidence and self-esteem

• Developing practical coping strategies

• Working through difficult experiences and emotions

• Gaining clarity and direction when facing challenges