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Fees And Insurance

Fees* per session range from $200 - $220 for a 50-minute session.  Fees vary depending on each therapist.

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Insurance

Payment for private counselling and psychological services are not covered under Alberta Health Care, however, counselling services may be covered in full or in part by your health insurance or employee benefit plan. Clients are responsible for paying any amounts not covered by insurance at the end of each session.

Our therapists can direct bill most insurance companies (e.g. Alberta Blue Cross, Green Shield, Medavie Blue Cross, Canada Life/Great West Life, Claim Secure, Group Source, and Manulife), except Sun Life Financial, which require their members to pay up front and submit for reimbursement for psychology services.

Please contact your provider directly to determine if you have coverage for psychology services by asking the following questions:​

  1. Do I have mental health insurance benefits?

  2. What registration requirements does my health insurance have of the provider (i.e., Register Psychologist or Registered Provisional Psychologist, Registered Social Worker Masters Level)?

  3. What is my deductible and has it been met?

  4. How many sessions per year does my health insurance cover?

  5. What is the coverage amount per therapy session?

  6. Is approval required from my primary care physician?

 

Acceptable Payment Methods:​ 

Cash, Check, American Express, Visa and MasterCard accepted for payment.

Cheques that are returned will incur a $30.00 administration fee.

Please note: We are not able to contact your provider to determine how much coverage you have.
 

Cancelation Policy

Our cancellation policy is designed to ensure that counseling appointments run smoothly and efficiently for all clients. We kindly request that you provide at least 24 to 48 hours of advance notice if you need to cancel or reschedule your appointment. This allows us to adjust our schedule and accommodate others who may be in need of our services. In cases of late cancellations or no-shows, a fee may be applied to compensate for the reserved appointment time. We understand that emergencies and unexpected situations can arise, and we are committed to being flexible and compassionate in such cases. Your well-being is our priority, and we aim to maintain a client-centered and understanding approach to scheduling.

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